City Hall will be open to the public starting on Thursday, April 1, 2021 from 8:30 to 4:30 Monday through Friday 

The Novel Coronavirus Hotline number- 1-888-364-3065 

Link to the New York State Department of Health Coronavirus Information Website:

Please be Advised;

For any individuals requiring assisstance with Food, Heat & Utlities, transportation, and medical needs, Orange County has set-up a hotline to call for help.

The number is 1-800-832-1200


1-845-346-4100 - Mayors Office

1-845-343-3151 - Middletown Police Department - Non Emergencies

New York State

1-888-364-3065 - NYS Hotline for Testing

1-888-364-3065 - NYS Health Dept Hotline - Open 24 Hours

1-844-863-9314 - NYS Emotional Support Hotline

Orange County

1-800-832-1200 - OC Crises Hotline

1-845-291-2330 - OC General Hotline - Open 9:00AM to 5:00PM

1-845-360-6700 - OC Consumer Affairs - Open 24 Hours

Important Websites:


We are pleased to announce that The City of Middletown is no longer in a Micro-Cluster Zone!

The decision means our area is now only subject to statewide COVID-19 rules and restrictions, rather than the stricter rules that came with a micro-cluster designation.

For more information on the Original NY Forward Restrictions, please visit

If you need assistance or guidance please call our Economic Development Office at (845) 346-4170