City Hall will be open to the public starting on Thursday, April 1, 2021 from 8:30 to 4:30 Monday through Friday 

The City of Middletown has transitioned all of its water meters to smart meter technology.  Customers can view usage statistics, and set usage alerts.
Click on the link below to access the customer portal to check/manage your water usage:
water usage main
Follow these instructions:
1. Click on "need to set up account" at bottom of page
2. Click on "get started"
3. Once you receive an email click on the link. You will need the water account number and the FIRST LINE of the customer name exactly as it is on the water bill to register.